RETURN POLICY

TO REQUEST A RETURN

Email us at info@fronterabarcelona.com to make a return request. Please review our policy below before making your request. 

DAY TRIPS

A day trip is defined as any trip lasting only the duration of 1 (one) day and/or night (e.g. Sitges Carnaval). 

• Up to 48 hours prior to departure date/time: 100% refund

• Up to 24 hours prior to departure date/time: 50% refund

• Within 24 hours of departure date/time: no refund is possible

WEEKEND/BREAK TRIPS

A weekend or break trip is defined as any trip lasting 2 days/nights or more (e.g. Morocco City + Sahara). 

• Up to 2 weeks prior to departure date/time: 100% refund

• Up to 1 week prior to departure date/time: 50% refund

• Up to 48 hours to departure date/time: 25% refund

• Within 48 hours of departure date/time: no refund is possible

FRONTERA EVENTS

Tickets sold through our website (www.fronterabarcelona.com) for Frontera organized and/or promoted events (clubbing, special parties, etc.) are non-refundable, no exceptions. Tickets sold for third party events/clubbing are subject to the organizer and/or promoter's policies.